Terms and Conditions

Online gaming laws of Assam, Odisha, Sikkim, Nagaland and Telangana does not allow players from using the services offered by FToss website. Penalties may be imposed on such players by the State Government or Central Government of India if deemed guilty.

FToss Usage

FToss is owned and operated by us. By browsing or otherwise accessing our website, you agree to be bound by these terms and conditions of use (Terms), and our Privacy Policy.

FToss is entitled to modify these Terms and Conditions, rules and regulations and terms of use referred herein or provided by FToss services. These rules may be amended from time to time under the sole discretion of FToss and FToss may, choose to notify the user any change or modification deemed applicable. Certain FToss services being offered on our website may be subject to additional rules and regulations and users are to be bound by these additional terms of usage as well.

FToss may, at its sole and absolute discretion:

  • Restrict, suspend, or terminate any player’s access to all or any part of FToss services.

  • Change, suspend or discontinue all or specific part of FToss platform services.

  • Move, remove or reject any material submitted by a player.

  • Move or remove any content that is available on FToss.

  • Deactivate or delete a player’s account and all related information and files on the account.

  • Establish general practices and limits concerning usage of FToss

  • Revise or make additions to the roster of players available for selection in a contest on account of revisions to the roster of players involved in the relevant sports event.

  • Assign its rights and liabilities to all player accounts hereunder to any entity (post intimation of such assignment shall be sent to such players to their Registered email Ids).

In the event any player or user breaches or FToss reasonably believes that such player has breached these Terms and Conditions or illegally used FToss services, FToss may, at its sole and absolute discretion, without any prior notice to the player or user can restrict, suspend or terminate such player’s access to FToss contests, platform and its services. FToss reserves the right to deactivate or delete such player’s account and account related information and also may take additional legal steps deems necessary.

If FToss charges its players a platform fee in respect to its services, FToss shall without any delay, repay such platform fee in the event of suspension or removal of the player’s account or FToss services on account of any negligence or deficiency on the part of FToss, but not if such suspension or removal is affected due to:

  • Any breach or inadequate performance by the player or user of any of these Terms and Conditions; or

  • Any circumstances beyond the reasonable control of FToss

Players consent to receiving communications such as, announcements, administrative messages and advertisements from FToss or any of its partners, licensors or associates.

Intellectual Property

FToss includes a combination of content created by FToss, its partners, licensors, associates and/or players. The intellectual property rights (“Intellectual Property Rights”) in all software underlying FToss and the FToss platform and material published on FToss, including (but not limited to) games, Contests, advertisements, software, photographs, written content, images, graphics, marks, illustrations, logos, audio or video clippings and Flash animation, is owned by FToss, its partners, licensors and/or associates. Players or users may not modify, publish, transmit, participate in the transfer or sale of reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on FToss either in whole or in part without the express written licence from FToss.

Players or users may request permission to use any FToss content by writing in to FToss Helpdesk (support@ftoss.com).

Players or users are solely responsible for all materials they upload, email, and post or otherwise make available to FToss (“Users’ Content”). Each player warrants that he/she owns all Intellectual Property Rights in the User’s content and that no part of the player’s content infringes any third party rights.

A player hereby grant to FToss and its affiliates, partners, licensors and associates a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of, distribute, publicly perform, display, transfer, transmit, and/or publish User’s content for any of these following purposes:

  • Displaying Player’s Content on FToss

  • Distributing Player’s Content, either by machine or via other media, to other players looking for downloading or else acquire it, and/or

  • Storing Player’s Content in a remote database accessible by end users for a charge

  • This license shall apply to the distribution and storage of Player’s Content in any form, medium or technology.

All names, marks, logos, trademarks, labels, proprietary rights and copyrights or intellectual rights on FToss belonging to any person (including Player), entry or third party are recognized as proprietary to their respective owners and any claims, controversy or issues against these names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights must be directly addressed to the respective parties under notice to FToss.

Third Party Sites, Services and Products

  • FToss may contain links to other internet sites owned and operated by third parties. Players’ use of each of those sites is subject to the conditions, if any, posted by the sites. FToss does not exercise control over any Internet sites apart from FToss, and cannot be held responsible for any content residing in any third party Internet site. FToss’s inclusion of third-party content or links to third-party Internet sites is not an endorsement by FToss of such third-party Internet site.

  • Players' correspondence, transactions or related activities with third parties, including payment providers and verification service providers, are solely between the Player and the third party. Players' correspondence, transactions and usage of the services of such third party shall be subject to the terms and conditions, policies and other service terms adopted/implemented by such third party, and the Player shall be solely responsible for reviewing the same prior to transacting or availing of the services of such third party. Player agrees that FToss will not be responsible or liable for any loss or damage of any sort incurred as a result of any such transactions with third parties. Any questions, complaints, or claims related to any third party product or service should be directed to the appropriate vendor.

  • FToss contains content that is created by FToss as well as content offered by third parties. FToss does not guarantee the accuracy, integrity, quality of the content offered by third parties and such content may not relied upon by the Players in utilizing FToss Services offered on FToss including while participating in any of the contests hosted on FToss.

Deposits, Withdrawals and Member Account Funds

All deposits made to FToss.com are immediately available in the Member’s FToss Account and can be accessed for entering contests. All deposits and refunds, if any, will be done through NEFT. Transactions may take up to 5 days to be completed.

FToss will process all withdrawal requests immediately, with funds arriving in your nominated bank account the next working day. This may on occasion take up to 5 working days. In order to request a withdrawal you must first complete FToss’s Identity Verification, Bank Account Verification processes, which also include submission of PAN card details.

The name mentioned on the Member’s verification documents should correspond with the name provided by the Member at the time of registration on FToss.com, as well as the name and address existing in the records of the Member’s bank account as provided to FToss. In the event that no bank account has been registered by the Member against such Member’s account with FToss, or the Member has not verified his/her Member account with FToss, to FToss’s satisfaction and in accordance with these Terms and Conditions, FToss shall provide such Member with a notification to the Member’s email address as on record with FToss.

When a member enters a contest, the entry fee is deducted from the unutilized balance should there be funds available. If funds are unavailable in unutilized, it is deducted from the members’ withdrawal balance.

Members can withdraw from the withdrawal part of the account which only includes winnings that a member has made on FToss.com.

Members agree that once they confirm a transaction on FToss.com, they shall be bound by and make payment for that transaction.

The Member acknowledges that transactions on FToss.com may take up to 24 hours to be processed. Any amount paid or transferred into the Member’s account may take up to 24 hours to reflect in the Member’s account balance. Similarly, money debited from the member's account may take up to 24 hours to reflect in the member's account. Members agree not to raise any complaint or claim against FToss in respect of any delay, including any lost opportunity to join any Contest or round due to delay in crediting of transaction amount into any of the Member’s accounts.

A transaction, once confirmed, is final and no cancellation is permissible. However, FToss may, at its sole and absolute discretion, permit a Member to cancel a transaction and refund the amount paid:

If the Member sends a written request to FToss from the registered email Id to cancel such payment; or If the payment is made for participation in the paid version(s) of the Contest(s), the cancellation request must be received at least 2 days prior to the commencement of the round in respect of which the payment is made; FToss shall not be liable to refund any amount thereafter. FToss may, at its sole and absolute discretion, refund the amount to the Member after deducting applicable cancellation charges and taxes. At the time of the transaction, Members may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and conditions shall prevail.

Please Note: Your Winning amount should always have a minimum of Rs.100 left during the time of withdrawal. For Example if you wish to withdraw Rs.200 your winning amount should be Rs.300, same way if you wish to withdraw Rs.500 your winning amount should be Rs. 600.

Privacy Policy

All information collected from Players or Users, such as registration and bank account related information, is subject to FToss’s Privacy Policy which is available at our Privacy Policy section.

Registration

FToss requires participants to accurately provide the following information in order to register for the Contest(s):

  • Full Name

  • Team Name(s)

  • Date of Birth

  • Gender

  • E-mail Address

  • Password

  • Residential Address

Participants are also required to confirm that they have read and shall be obliged by the Terms and Conditions.

Residents of Assam, Odisha, Sikkim, Nagaland and Telangana will not be permitted to sign up for any round in the paid version of the Contest.

Once the Participants have entered the above information, and clicked on the “register” tab and if such participants are above 18 years of age then an email confirming their registration will be sent which will contain the user’s login information.

Eligibility

  • FToss contests are open only to persons above 18 years of age.

  • The Contest(s) are currently open only to residents in India.

  • FToss may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in the states of Assam, Odisha, Sikkim, Nagaland and Telangana from participating FToss contests as the laws of these states bar persons from participating in games of skill where participants are required to pay in order to enter.

  • Persons wish to enter FToss contest must have a valid email address.

  • Only those participants who have successfully registered on the FToss as well as registered prior to each round in accordance with the procedure outlined above shall be eligible to participate in FToss content and win prizes.

Selection and Verification of Winners and Conditions relating to Prizes

  • Selection of Winners

    Winners will be decided on the basis of the scores of the Teams in a designated round (which may last anywhere between one day and an entire tournament) of the Contests. The Participants owning the Teams with the highest aggregate score in a particular round shall be declared the Winners. In certain pre-specified Contests, FToss may declare more than one Winner and distribute prizes to such Winners in increasing order of their Team's aggregate score at the end of the designated round of the Contest. The contemplated number of Winners and the prize due to each Winner in such Contest shall be as specified on the Contest page prior to the commencement of the Contest. Participants creating Teams on behalf of any other Participant or person shall be disqualified.

    In the event of a tie, the winning Participants shall be declared Winners and the prize shall be equally divided among such Participants.

    FToss shall not be liable to pay any prize if it is discovered that the Winners have not abided by these Terms and Conditions, and other rules and regulations in relation to the use of the FToss, Contest, "Fantasy Rules", etc.

  • Contacting Winners

    Winners shall be contacted by FToss or the third party conducting the Contest on the e-mail address provided at the time of registration. The verification process and documents required for the collection of prize shall be detailed to the Winners at this stage. As a general practice, winners will be required to provide following documents:

    • Player's PAN card;

    • A government-issued residence proof;

    • Player's bank account details and proof of the same

    FToss shall not permit a Winner to withdraw his/her prizes or accumulated winnings unless the above-mentioned documents have been received and verified within the time-period stipulated by FToss. The Player represents and warrants that the documents provided in the course of the verification process are true copies of the original documents to which they relate.

    Participants are required to provide proper and complete details at the time of registration. FToss shall not be responsible for communications errors, commissions or omissions including those of the Participants due to which the results may not be communicated to the Winner.

    The list of Winners shall be posted on a separate web-page on the FToss. The winners will also be intimated by e-mail.

    In the event that a Participant has been declared a Winner on the abovementioned web-page but has not received any communication from FToss, such Participant may contact FToss within the time specified on the webpage.

  • Verification process

    Only those Winners who successfully complete the verification process and provide the required documents within the time limit specified by FToss shall be permitted to withdraw/receive their accumulated winnings (or any part thereof). FToss shall not entertain any claims or requests for extension of time for submission of documents. FToss shall scrutinize all documents submitted and may, at its sole and absolute discretion, disqualify any Winner from withdrawing his accumulated winnings (or any part thereof) on the following grounds:

    FToss shall scrutinize all documents submitted and may, at its sole and absolute discretion, disqualify any Winner from withdrawing his accumulated winnings (or any part thereof) on the following grounds:

    Determination by FToss that any document or information submitted by the Participant is incorrect, misleading, false, fabricated, incomplete or illegible; or Participant does not fulfill the Eligibility Criteria specified in Clause 10 above; or Any other ground.

  • Service Charge and Service Tax

    Currently FToss service fees are ranged bound between 25% to 30% depending on denomination of contests. However, these service fees and levies are subject to change and FToss reserves the right to change or modify these taxes without any prior notification.

    FToss.com reserves the right to levy different service charges for different games/tournaments at its discretion, also we reserve the right to change the levied service charges from time to time, however we would duly inform of the changes by posting a notice as and when applicable and feasible.

    In addition, to service charges, we may charge service tax with applicable taxes or levies as mandated by applicable laws in India.

  • Refund and Cancellation Policy

    No cancellation is permissible once a transaction is confirmed. However, FToss may, at its absolute sole discretion, permit a Member to cancel a transaction and refund the amount paid:

    If a written request is received by FToss from a member from his/her registered email Id to cancel such payment; or If the payment is made for participation in the paid version(s) of the Contest(s), FToss must receive the cancellation request at least 2 days prior to the commencement of the round in respect of which the payment is made; FToss shall not be liable to refund any amount thereafter. FToss may, at its absolute and sole discretion, after deducting applicable cancellation charges and taxes, shall refund the amount to the Member.

    In such a scenario where a transaction performed by you on the FToss platform, money has been charged to your card or bank account and respective amount is not added in your FToss account within 24 hours of the completion of the transaction, then you shall inform us by sending an e-mail to support@ftoss.com from your registered e-mail address. Please make sure to include your registered mobile number, transaction value, transaction date and transaction id. FToss will investigate the incident and, if it is found that money was indeed charged to your card or bank account without delivery of the balance in your FToss account, then you will be refunded the money within 7 working days from the date of receipt of your e mail. All refunds will be credited to your FToss account.

  • Miscellaneous

    Decision of FToss with respect to the awarding of prizes shall be final, binding and non-contestable.

    Participants playing the paid formats of the Contests confirm that they are not residents of any of the following Indian states - Assam, Odisha, Sikkim, Nagaland and Telangana. If it is found that a Participant playing the paid formats of the Contests is a resident of any of the above mentioned states, FToss shall disqualify such Participant and forfeit any prize won by such Participant. Further FToss may, at its sole and absolute discretion, suspend or terminate such Participant's account with FToss. Any amount remaining unused in the Player's Game Account or Winnings Account on the date of deactivation or deletion shall be reimbursed to the Player by an online transfer to the Player's bank account on record with FToss, subject to the processing fee (if any) applicable on such transfers as set out herein.

    If it is found that a Participant playing the paid formats of the Contests is under the age of eighteen (18), FToss shall be entitled, at its sole and absolute discretion, to disqualify such Participant and forfeit his/her prize. Further,

    FToss may, at its sole and absolute discretion, suspend or terminate such Participant's account.

    To the extent permitted by law, FToss makes no representations or warranties as to the quality; suitability or merchantability of any prizes and shall not be liable in respect of the same.

    FToss may, at its sole and absolute discretion, vary or modify the prizes being offered to winners. Participants shall not raise any claim against FToss or question its right to modify such prizes being offered, prior to closure of the Contest.

    FToss will not bear any responsibility for the transportation or packaging of prizes to the respective winners. FToss shall not be held liable for any loss or damage caused to any prizes at the time of such transportation.

    The Winners shall bear the shipping, courier or any other delivery cost in respect of the prizes.

    The Winners shall bear all transaction charges levied for delivery of cash prizes. All prizes are non-transferable and non-refundable. Prizes cannot be exchanged / redeemed for cash or kind. No cash claims can be made in lieu of prizes in kind.

Publicity

Acceptance of a prize by the Winner constitutes permission for FToss, and its affiliates to use the winner’s name, likeness, voice and comments for advertising and promotional purposes in any media worldwide for purposes of advertising and trade without any further permission or consents and/or additional compensation whatsoever.

Complaints and Dispute Resolution

You can directly escalate to our management team by contacting support@ftoss.com

The courts of competent jurisdiction at West Bengal shall have exclusive jurisdiction to determine any dispute arising out of, or in connection with the FToss services provided by FToss (including the contest(s)), the validity, construction, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of Player(s) (including Participants) or FToss, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below. All such issues and questions shall be governed in accordance with the laws of the Republic of India.

  • In the event of any legal dispute (which may be a legal issue or question) which may arise, the party raising the dispute shall provide a written notification ("Notification") to the other party. On receipt of Notification, the parties shall first try to resolve the dispute through discussions. In the event that the parties are unable to resolve the dispute within fifteen (15) days of receipt of Notification, the dispute shall be settled by arbitration.

  • The place of arbitration shall be West Bengal, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.

  • The arbitration award will be final and binding on the Parties, and each Party will bear its own costs of arbitration and equally share the fees of the arbitrator unless the arbitral tribunal decides otherwise. The arbitrator shall be entitled to pass interim orders and awards, including the orders for specific performance and such orders would be enforceable in competent courts. The arbitrator shall give a reasoned award.

  • Nothing contained in these Terms and Conditions shall prevent FToss from seeking and obtaining interim or permanent equitable or injunctive relief, or any other relief available to safeguard FToss's interest prior to, during or following the filing of arbitration proceedings or pending the execution of a decision or award in connection with any arbitration proceedings from any court having jurisdiction to grant the same. The pursuit of equitable or injunctive relief shall not constitute a waiver on the part of FToss to pursue any remedy for monetary damages through the arbitration described herein.

Law and Jurisdiction

These terms, and the agreement of which they form part, are governed by the laws of the Republic of India. The courts of competent jurisdiction at West Bengal shall have exclusive jurisdiction. The place of arbitration shall be West Bengal, India.

Limitation of Liability

You, as a user or player of FToss agree that, to the maximum extent permitted by law, We are not liable to You or anyone else for any loss or damage (including, without limitation, any direct, indirect, special or consequential loss) arising as a result of breach of these Terms, (including negligence) or otherwise arising out of, or in connection, with:

  • The use of our websites;

  • Any content you upload or otherwise provide;

  • The use by us of information provided by you to us through Our Websites;

  • Being unable to access our websites for whatever reason and however arising, including (without limitation) negligence;

  • The failure of our websites for whatever reason and however arising including (without limitation) negligence;

  • The use of your password by you or any third party to whom you have made the password available.

We expressly limit, and You agree, Our liability for breach of a condition or warranty implied or a consumer guarantee imposed by virtue of any legislation to the supply of the services again or the payment of the cost of having the services supplied again (the choice of which is to be at our sole discretion).

You indemnify us against any action, liability, claim, loss, damage, proceeding, expense (including legal costs) suffered or incurred by us, arising from, or which is directly or indirectly, related to:

  • Your breach or non-observance of any of these Terms;

  • Any content you upload or otherwise provide;

  • Any breach or inaccuracy in any representations or warranties made to us; and/or

  • Any breach, or alleged breach, of intellectual or other proprietary rights or interests of third parties.